How website enquiries are handled.

Who is responsible

Clear Mind Therapy is operated by Neeta Shah as a sole trader. For privacy enquiries, contact ClearMindTherapy@hotmail.com.

Information collected

When you contact Clear Mind Therapy, you may provide your name, contact details, preferred contact method, availability and a brief reason for your enquiry. Please do not submit detailed medical or highly sensitive information through the website.

How it is used

The information is used by Neeta to respond to your enquiry, arrange an initial consultation and decide whether the service may be suitable. Neeta is the only person authorised to access website enquiries.

Form processor

The portable site requires a separately configured form processor. Once selected, this notice must be updated with that provider's name, privacy information, processing location and retention arrangements before the form goes live.

Retention

Enquiries from people who do not become clients are retained for up to six months and then deleted, unless there is a lawful reason to retain them for longer.

Starting Point guide

The full answers to the Starting Point guide remain within your browser and are not sent to Clear Mind Therapy. You may choose to include the short summary when contacting Neeta.

Your choices

You may ask for access to, correction of or deletion of your enquiry information by emailing ClearMindTherapy@hotmail.com.